Help Help

Requesting Live Chat assistance

To start a real-time chat conversation with one of our staff members all you must do is click on the button called LIVE CHAT that is located on the left bottom section of our website. Clicking this option will open a chat box on the lower right part of your screen. Fill the details and next wait until an operator takes your request.

Chat

  • 1 Users Found This Useful
Was this information helpful?

Related Articles

Opening a Support Ticket

Tickets are the preferred way to request help assistance. Opening a ticket with our customer care...

Incidents covered by technical support

Technical support covers all inquiries and doubts about the use of products supplied by Netz0 as...

How many support tickets can I open?

As many you need. There are no limits. Please open a separate ticket for each incident or single...

What is a ticket?

A ticket is the entry of an incident or question to a certain section in Netz0, like the Sales...

Reporting an abuse incident

Netz0 customers can report suspected abuse cases by ticket directly from their customer account....