Please note that this privacy policy applies to all of Netz0 and our products.

It's important for Netz Inc. to help our customers retain their privacy when they take advantage of everything our services have to offer. We believe your business is no one else's. Your privacy is important to you and to us. So we'll protect the information and data you share with us.

To protect your privacy, Netz Inc. follows different principles in accordance with worldwide practices for customer privacy and data protection. This privacy policy discloses the privacy practices for (Netz0’s website) as well our free and paid services. This privacy policy applies solely to information collected by this website and Netz Inc. services and products. It will basically inform you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.


Netz Inc. (herein referred to as "Netz0") collects and stores personal information, including the full name, company name (if applicable), billing address, credit card number and expiration date, email address, source IP address and other data for all customers. We will ask you when we need information that personally identifies you (personal information).

In some cases, photographic proof of identity and credit card credentials may be required prior to the activation of some services. Inquiries regarding the collection and use of personal information may be made via email to, or via postal mail using the address information found on our contact page.

Generally, this information is requested when you create a customer account on the site, sign up for a trial, purchase a service, join the newsletter or when you download software.

We use this information for the following primary purposes:

  • To make the Netz0 site easier for you to use by not having to enter information more than once.
  • To help you quickly find software, services or information.
  • To identify you in order to comply with regulations and laws regarding the provision of your services.
  • To help us create content most relevant to you.
  • To provide help and technical support involving your account and services.
  • To alert you to product upgrades, special offers, updated information and other new services.
  • To enable third parties to provide services to us.
  • To contact you.


If you choose not to register or provide personal information, you can still use most of Netz0’s website. But you will not be able to access areas that require registration.

If you decide to register, you will be able to select the kind of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Netz0 products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages.


When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you've already left with us (we call that information your personal profile). If you haven't previously registered with us, we create a personal profile for you, from your product registration information. If you ever want to review or update that information, you can visit the customer account area to update this information.


As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.

When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across, allowing you to download free software, order free newsletters, and visit web pages without having to fill out registration forms with information you've already provided.


We collect anonymous usage information on visitors to our site through the use of in-house Analytics software. This service may employ tracking cookies to gather anonymous browser, operating system, geographic, and website navigation information. Use of our Netz0 Customer Area interface and other parts of our website as well control panels involving some services requires the acceptance of cookies for login session management purposes.


We use the information provided to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) ordered at that time.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

    6.1 Sensitive Information:

We will not intentionally collect or maintain, and do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information. Your credit card information is not stored in Netz0 and is send encrypted directly to a third party financial institution with the only purpose of billing customers for services and products provided. Netz0 only stores locally the last 4 digits of the credit card number, expiration date, and type of card. This means no usable cardholder data is stored in Netz0 servers.


Customers have access to account-specific personal information stored about them via Netz0's web-based interface called the Customer Area. Customers may update their information at any time.

There, you can:

  • Register. Once you register, you won't need to do it again. Wherever you go on, your information stays with you.
  • View and edit personal information you have already given us.
  • Tell us whether you want us to send you marketing information.
  • Sign up for electronic newsletters about our services and products.
  • Open support tickets and request help.
  • Purchase new products and manage active services.

Customers who cancel their account may request that their personal information be deleted from Netz0 databases, with the exception of:

  • network access logs, which may be stored for any duration of time at Netz0 discretion,
  • cases where financially fraudulent or otherwise illegal activity is deemed to have occurred (as determined by Netz0 management or law enforcement officials), in which case personal information may be retained indefinitely for purposes of ongoing investigation and prevention of fraud recurrence, or
  • cases where a customer's violation of the Netz0 Terms of Service has resulted in the cancellation of the customer's account (as defined by revocation of the customer's permission to utilize Netz0's services), in which case, personal information may be retained indefinitely for purposes of prevention of further use of Netz0's services in the future by the offending individual.

To protect your privacy, we will require you to prove your identity before granting access to, or agreeing to update, correct or delete your personal Information and we will only implement requests with respect to personal information about you (not anyone else).


Netz0 transfers personal information to third parties under the following normal business procedures:

  • Netz0 discloses the full name, billing address, and credit card account information of its customers to a third party merchant processing provider for billing purposes. Netz0 does not disclose customer information to other third parties except where required under applicable state and federal laws for purposes in the investigation of criminal complaints, or where required by a court order.
  • Netz0 discloses the billing address, network IP address, and a partial credit card number (for issuing bank identification purposes) of customers to a third party as part of the sign-up process for fraud detection purposes.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with restricted access. Your information may be stored and processed in the United States or any other country where Netz0, its subsidiaries, affiliates or agents are located.

    8.1 Disclosure to Others

Should you breach any of our terms and conditions (for example, our terms of service) or if we are under a duty to disclose or share your personal information in order to comply with any legal or compliance obligation, we may disclose your information to a relevant authority.

We may need to release the information we collect to third parties when we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights, safety or property of our business and others, or to assist with industry efforts to control fraud, spam or other undesirable conduct and as needed to support auditing, compliance, and corporate governance functions.

Additionally, we will provide information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

Netz0 will disclose your personal information, without notice, only if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Netz Inc. or the site; (b) protect and defend the rights or property of Netz0, and, (c) act in urgent circumstances to protect the personal safety of users of Netz Inc., its web site, or the public.

    8.2 Disclosure with Your Consent

We may also disclose your personal information and other information, for any other purpose disclosed by us when you provide the information, as otherwise required or permitted by law, and/or with your consent.

Any such purposes may involve the transfer of your personal information across country borders.

We protect the privacy of all our customers and expect the same from them when they deal in their daily communications with Netz0. You are not allowed to publish private communications in public like staff names, email address, postal address, phone numbers or any other contact information or transcribes of communications involving Netz0 employee’s, consultants or third-party vendors working with or for Netz0 unless it was previously authorized.

Posting private communications in public places means you consent Netz0 to disclose similar information about your person, account or involved communication’s in order to clarify or protect Netz0 employees, the company or third party vendors involved in the provision of your services.


We use state-of-the-art security measures to protect your information from unauthorized users. Netz0 has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Customer information is stored in electronic databases. Netz0 employs industry-standard technical safeguards, including but not necessarily limited to encryption of credit card information, password and/or cryptographic key-based authentication controls on servers which house personal information, browser-based SSL encryption, and other storage system access control mechanisms to protect the integrity of internal databases and prevent unauthorized access.

Unless otherwise indicated by amendment to this privacy policy, in which case customers shall be notified and given the opportunity to exercise the "opt-out" provisions discussed in this policy, personal information is stored only for use according to the purposes for which it was initially collected.

We guarantee your e-commerce transactions to be safe and secure. The Netz0 website uses SSL connections on all its pages which encrypts the information before it's sent over the Internet.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

Unfortunately, we cannot guarantee that the technical, physical and organizational measures we take will prevent every security threat nor can we guarantee that your Netz0 collected information will not be improperly accessed, used, altered or destroyed.

We will notify you if we discover there has been a material breach of security, which resulted in an unauthorized disclosure of your personal information.

    9.1 Steps you should take

To help maintain the security of information you provide to Netz0 or your data stored on Netz0 hosted systems, please follow these rules:

  • Keep your passwords private.
  • If you are already a customer, remember that you are responsible for making sure no unauthorized person has access to your passwords and account details. You should promptly notify us if you need to deactivate your login or change your password.
  • You should also implement appropriate security measures for the data you store on hosted systems or accounts involved with services we provide.
  • Remember when you use online tools such as our forums (hub), external community sites or social networking sites, the content you upload to them will be public. If you don’t want the content you upload to be seen by the rest of the world, please don’t post it.


If you believe you have provided data to somebody who hosts your personal information with us, then this section applies to you!

Our customers use of services to host, transmit or process data on our hosted systems, may include your personal information. In these situations, it is our customers rather than us who decide the reasons for which your data is collected and otherwise processed. Netz0 will not review, share, distribute, nor reference any such data except as provided in the agreement that we have in place with the customer, or as may be required by law.

Nothing contained in this privacy policy shall be construed to alter specific terms and conditions applicable to our services. Our customers remain responsible for any personal information they collect and process and for compliance with applicable data protection laws.

Our customers are responsible for maintaining the security and confidentiality of their accounts and access to hosted systems, and encrypting any personal information they store on or transmit to/from our hosted system.

For details of how your data will be used and protected, and details of how to access or correct it, please refer to the privacy statement of the relevant Netz0 customer to which you submitted your personal information.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.


Customers bear sole responsibility for maintaining the security of their virtual environment’s or servers maintained under their accounts. Customers are solely responsible for ensuring compliance with any and all applicable privacy guidelines and regulations for all jurisdictions in which they may operate with respect to appropriate practices for the collection, storage, and dissemination of personal information using Netz0 provided hosting accounts or virtual servers. In no event shall Netz0 be held liable for a customer's failure to adopt and/or practice appropriate measures for safeguarding personal information stored within or transmitted through the use of Netz0 services.


Customers shall have the right to opt-out of any use of their personal information which is inconsistent with or beyond the scope of the purposes for which it was initially collected. In the event that, at Netz0's discretion, the service cannot be continued without customer acceptance of such modifications to the ways in which personal information is collected and/or used, customers who wish to opt-out of such collection or use of their personal information will be notified and offered a pro-rated refund of any positive balance on their account with Netz0.


Netz0 does not publish content or services that are targeted to children. By children, we refer to individuals under the age of thirteen (13) or minors otherwise defined in local law or regulation. We will not intentionally collect or maintain information about these individuals.

If you are concerned about your children providing Netz0 any personal information without your consent, or you believe that we may have collected personal information from someone under the age of 13 or from a minor as may be otherwise defined in your country, please let us know via email to, or via postal mail using the address information found on our contact page. We will then take appropriate measures to investigate and, if appropriate, delete that information.

Parents or guardians: we want to help you guard your children's privacy. We encourage you to talk to your children about the safe and responsible use of their personal information while using the Internet.


Netz0 complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries GDPR and Switzerland. Netz0 has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, please visit the U.S. Department of Commerce's Safe Harbor website.


If for some reason you believe Netz0 has not adhered to these principles, please notify us by email at, and we will do our best to determine and correct the problem promptly. Be certain the words “Privacy Policy” are in the subject line.


This privacy policy may change from time to time and all updates will be posted on this page. Amendments to this privacy policy may be made at any time and you should check back frequently for any changes. Netz0 will never make changes to this policy that result in less protection of your personal information without sending notice.

Any changes will become effective when we post the revised privacy policy online under

Your continued use of Netz0 website and the services following these changes means that you accept the revised privacy policy.

This policy was last updated on May 25, 2018.