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Clear terms for every Netz0 service.
Every document that governs your relationship with Netz0, in one place. One agreement covers your whole account: the Terms of Service, the policies it incorporates, and the schedule for each service you use.
Start with the Terms of Service. It is the master agreement. The service schedules add only the details that are specific to hosting, email, domains, DNS, and other services.
Agreements
Contractual documents. Agreeing to the Terms of Service includes the documents it incorporates.
Terms of Service
Contract
The master agreement for your account and all services.
Updated July 9, 2026
Acceptable Use Policy
Contract
What you may and may not do with the services.
Updated July 9, 2026
Service Level Agreement
Contract
Uptime commitments and the credits you receive when we miss.
Updated July 9, 2026
Affiliate Agreement
Contract
Terms for the approved affiliate program.
Updated July 4, 2026
Service Schedules
Part of the Terms of Service. Each schedule carries only what is specific to that service.
Web Hosting
Schedule
Fully managed web hosting and Cloud Sites plans.
Updated July 1, 2026
Email Services
Schedule
Mailboxes and sending, standalone, bundled, or transactional.
Updated July 1, 2026
Monitoring Services
Schedule
Checks, alerts, and history, included or standalone.
Updated July 1, 2026
App Hosting
Schedule
Catalog apps, managed or unmanaged, on your hosting or servers.
Updated July 1, 2026
Managed Servers
Schedule
Servers Netz0 manages for you, per plan scope.
Updated July 1, 2026
Unmanaged Servers
Schedule
Infrastructure we provide, systems you administer.
Updated July 1, 2026
Domain Services
Schedule
Registration, renewal, transfers, and privacy protection.
Updated July 1, 2026
DNS Services
Schedule
Authoritative DNS hosting, standalone or bundled.
Updated July 1, 2026
Backup Services
Schedule
Included and add-on backups, restores, and retention.
Updated July 1, 2026
IT Services
Schedule
Hands-on work inside your environment, fixed-price or hourly.
Updated July 1, 2026
Reseller Program
Schedule
White-label reselling under your own brand.
Updated July 1, 2026
Policies
Disclosures, procedures, and the commitments behind the brand.