Billing & Payments

Why Invoices Persist Post-Suspension

For recurring services billed per period, such as monthly, billing continues until the service is cancelled.…

Where can I get IOTA?

A simple Google search on how to acquire IOTA will give you thousands of results. Different ways exist…

What is your IOTA exchange rate?

Payments with IOTA are calculated as Mega Iotas (Mi). You can use a calculator at the following address:…

How long does it take to confirm a IOTA payment?

IOTA payments need confirmation from the global tangle network to be secure. This means that once you…

How do I pay with cryptocurrencies?

There are hundreds of cryptocurrencies available in the market and it would be impossible for us to offer…

When do you charge my credit card?

We charge your credit card 72 hours before your next due date. Time zone differences can cause some minor…

Credit card payment security

First of all, we take security seriously. Our whole site is protected by a TLS connection and runs on…

Credit card payment declined

If your card was declined don’t worry. It can happen to anyone and for different reasons. Even the…

Adding or updating a credit card

To update or add a new credit card first log into your Netz0 account and go to your account details.…

Do you accept ‘unverified’ PayPal payments?

Yes, we do accept payments from unverified PayPal accounts.

When will I receive my invoice?

All invoices are sent to your email account on file as well are available in your Netz0 customer account.…

What are the minimum and maximum amounts I can add to my account?

The minimum amount you can add is currently $25, and there is a maximum per deposit of $500. If you need…

Reactivating suspended services for non-payment

If your services were suspended for payment reasons, you can reactivate them immediately after payment.…

Late fee

The late fee is an additional penalty charge billed once per invoice, not per product, unless the product…

I do not own a credit card or bank account. Can I purchase Netz0 services?

No problem. We are flexible when it comes to payments. You can walk into a Western Union agent in your…

Deleting and cancelling services

Recurring products and services are billed and invoiced automatically in periods, for example, monthly,…

Change the payment method

If you have selected an incorrect payment method on your order or need to change the payment of a current…

Cancelling an invoice from your account

You can request the cancellation of invoices from your account under specific conditions. Unless applicable,…

Accepted payment methods

At this moment, we accept the following payment forms: Credit Card We accept payments through all major…