Help Categories
Domains
Domain Names and DNS User Guide
You can find detailed help instructions in the Domain & DNS User Guide available in the following…
Domain Renewal Reminders
Don’t let your domains and products expire! Netz0 will send you friendly reminders to the email address…
Redemption costs and fees
If a domain extension goes into redemption status, we can only recover the domain name. Most domain extension…
Transfer a domain to another provider
At Netz0 you are free to transfer domains out to another provider at any moment. But this procedure cannot…
Transfer a domain to Netz0
When you transfer a domain name registered in another company to Netz0 you are transferring the domain…
Transfer a domain to another account
In Netz0, you can transfer a domain to another Netz0 account for free. This feature allows you to move…
Reasons for a failed domain transfer
Here are some of the reasons why a domain transfer to Netz0 can fail: Transfer Lock There is a lock on…
Are there additional costs to renew an expired domain?
In almost all cases the answer is yes. Most domain extensions have what is called the grace period after…
My domain is not listed in my account for renewal
If your domain name is not in your Netz0 account, it means it was not renewed on time and was removed…
Renewing expired domains
Netz0 sends several notifications prior the expiration of a domain name on your account. You can renew…
Enabling/Disabling automatic domain renewal
Netz0 offers automatic renewal for domain names. With the auto-renewal feature enabled, you can be sure…
Cancelling a domain name
Domain names are registered on the Internet for as long or as short as you want. They are not recurring…
Renew a domain name
When you register a domain name, you are agreeing to own the domain name for a specified amount of time.…
Who can register a domain name? Is it only for companies?
One or more domain names can be registered by any individual person or company. Anyone can register a…
Register a domain name
Registering a domain name is the act of purchasing a specific name on the Internet for your own use,…
Pricing changes between domains
We partnered with multiple registrars, all ICANN certified to process domain name registrations. Combining…
Is there a refund policy for registrations?
Most of our services have a refund policy except domain registrations as they are not refundable by the…
Is it recommended to register more than one domain?
Absolutely! You can register as many domains as you want on the Internet. You do not necessarily need…
I made a mistake in my domain name
We are sorry, but it is not possible to reverse a domain name once processed. If you selected the wrong…
I just registered a domain, but it still shows as available
Most of the Netz0 domain extensions are registered automatically after payment. However, there are certain…
Can I use a trademark for my domain?
You can register any brand, name or set of letters for a domain, provided it is available on the Internet.…
Allowed characters while registering a domain
What are the allowed characters while registering a domain? The valid characters for a domain name registration…
What is DNS?
Websites on the internet consist of files on a physical server connected to the Internet by numbers called…
I modified the DNS and my domain is still not responding
If you are using custom DNS servers for your domain, the first rule after modifying the settings is waiting…
Change the name servers on a domain
Modifying the DNS servers or also called Name Servers of your domains registered in Netz0 is very straightforward.…
Can I mix name servers in a domain name?
Yes, you can mix different DNS service providers. However, consider that you need to have the same records…
Stopping domain expiration reminders
Domain regulations require us to send domain expiration reminders for compliance. It is not optional,…
Whois data verification
As per ICANN regulations, all domain registrations must maintain valid and accurate contact information…
What is the Whois?
As the name reflects, Who-IS is an online database service that allows public and free queries to check…
What is an IP address?
An IP (Internet Protocol) is a set of characters based on numbers that acts as a unique identifier, for…
Do I get technical support if I only have domain names?
Absolutely. All Netz0 customers get 24x7 technical support access. We can assist you with any questions…
Differences between Registrar, Registrant, and Registry
The words may sound similar, but they mean different things. Registrar The registrar is the approved…
Differences between domain and hosting
The “Domain” or “Domain name” is a set of letters and/or numbers that distinguish your Internet…
What is a domain name?
Domains are Internet addresses that automatically resolve to an IP address. A domain name such as netz0.com…
What do I get with the purchase of just a domain?
A lot of people are confused with the concepts of buying only a domain. Does it come with email? I can…
Differences between registration, renewal, and transfer
These three processes explain the differences between the main actions you can take with a domain name…